04/08/24 ALL CUSTOMERS: Envirco is currently experiencing multiple large truck issues. While repairs are being completed, routes may be running later than usual. Please be patient with our employees who are working extra hours to complete daily routes. All repairs may take several weeks to complete. We will truly appreciate your kind understanding!
04/02/24 ATTENTION: Mathias recycling location is changing back to the Mathias Community Center location as of Saturday, April 13, 2024. We will no longer be located at the Mathias-Baker Fire station.
01/04/24 The West Virginia Public Service Commission has reviewed the motor carrier fuel surcharge rates for Case No MC GO 56.4, also referenced as MC FS 2024A. The fuel surcharge remains at 7.69%. This motor carrier fuel surcharge is in effect until June 30, 2024 or until further Commission Order. For further information regarding this […]
09/28/23 2023 Annual Residential Letter is now available! Included with billings mailed today. Make sure to check out the Holiday Schedule for the remainder of 2023 and for 2024! NEW service offering of trailer rentals. IF you are an EMAIL ONLY customer and would like a hard copy, please let us know. Printable PDF is also […]
06/27/23 The West Virginia Public Service Commission has reviewed the motor carrier fuel surcharge rates for Case No MC GO 56.4, also referenced as MC FS 2023B. The fuel surcharge will decrease to 7.69% from the previous 10.51%. This motor carrier fuel surcharge is in effect from July 1, 2023 to December 31, 2023 or until […]
Online Payment Terms & Conditions
UPDATED: Monday, February 1, 2016
By using this feature, you agree and are bound to the following terms and conditions. If you object to any of these terms and conditions, you should not use the Online Bill Pay feature. We may modify these terms and conditions at our discretion and/or as directed by the West Virginia Public Service Commission.
PROCESSING OF PAYMENT
PLEASE ALLOW AT LEAST TWO (2) BUSINESS DAYS FOR PROPER PROCESSING OF ONLINE BILL PAY TO YOUR ACCOUNT WHEN USING CREDIT/DEBIT CARDS. eChecking CUSTOMERS MUST ALLOW SEVEN (7) BUSINESS DAYS FOR PROPER POSTING. Customers utilizing other options of payment should allow at least five (5) business days to ensure proper posting to customer account. If a customer mistakeningly duplicates payments, please notify our office immediately. In this event, the customer may be subject to a charge back fee. Reoccurring Payments are processed on the 5th of each month. Enrolled customers agree to have sufficient funds available on the 5th of each month. Customer accounts will be charged the current merchant fee for all rejected and/or declined echeck, credit or debit payment attempts.
SERVER MAINTENANCE
Online bill pay feature will not be available each Sunday from 1:30am-3:30am EST due to server maintenance.
SECURITY FEATURE
The Online Bill Pay feature is offered through secure sites from our Software Provider and our Merchant Providers. To reduce fraud and for security reasons, customer payment information may have to match the Envirco, Inc. customer account information in order for the payment to be properly processed. Please be aware, however, that security and confidentiality of information sent over wireless connections and/or unsecured internet connections cannot be guaranteed. Envirco, Inc. is not responsible for incomplete, inaccurate or erroneous transactions caused by the user, nor the lack of user sufficient funds, nor any other circumstances beyond Envirco, Inc.’s control. Envirco, Inc. reserves the right not to process any transaction which is believed to be erroneous, unauthorized, invalid or unlawful.
TERMINATION OF SERVICE
Residential service is subject to termination once an account owes more than a two (2) month balance. In this event, service will be terminated on a specified week. Written notification will appear on account statement. Commercial/Industrial customers are provided written notification via invoice and/or certified letter. Customers are reminded that West Virginia law requires citizens to properly dispose of solid waste, either by subscribing to solid waste collection service, or by the resident/business transporting his or her own solid waste to a West Virginia certified solid waste facility. Terminated accounts are subject to a late payment fee. Inactive accounts must be paid in full and are subject to a restart fee.
THE RATES AND PRACTICES OF THIS MOTOR CARRIER ARE REGULATED BY THE PUBLIC SERVICE COMMISSION OF WEST VIRGINIA. IF YOU FEEL THAT YOU HAVE BEEN OVERCHARGED OR TREATED UNFAIRLY, YOU MAY CALL 1-800-645-8544 TO OBTAIN INFORMATION ABOUT FILING A COMPLAINT.
