Online Bill Pay Should Be More User Friendly

Posted April 20th, 2018

Due to recent software upgrades, customers who use Online Bill Pay should see and experience more user friendly tasks.  The biggest item being the ability to see Autopay Information and better ease in updating your chosen form of auto payment.

As always, let us know your feedback and especially let us know if you experience any problems so we can troubleshoot and quickly resolve any issues.

ATTENTION: CAUTION when making changes on Bill Pay Feature *please read*

Posted March 14th, 2018

Due to the ever changing technology world, our software provider has discovered there are a few issues when making any changes to your account through WebPak (Bill Pay Feature).  Envirco is advising customers who make any changes to their account to make sure you are making these changes on a computer, NOT a cell phone.  Also, make sure you are using an updated web browser.  Google Chrome is NOT recommended at this time to make changes.

Customers who do make changes:  Please call the office to make sure the changes you made were saved properly to your account.  And, as always recommended, it is advised that you monitor the payment method you have chosen.

These problems are currently being troubleshooted and will not be totally resolved until a software update is provided and installed.

Envirco apologizes for this glitch and inconvenience.  If you have further questions, please contact our office.  We appreciate your understanding while we work through this issue!

Recycling Change: Discontinuing Glass Collection as of July 1, 2017

Posted June 1st, 2017

Due to Envirco’s vendor no longer accepting glass recycables, Envirco will be discontinuing the acceptance of glass at all drop-off area recycling locations beginning Saturday, July 1, 2017.  Envirco regrets this change is service.

 

 

Wow! New Payment Drop Box

Posted April 5th, 2016

Finally! A Payment Drop Box…customers have suggested we “get a drop box”. So…Envirco has installed a payment drop box at our office located at 906 Arkansaw Road, Baker, WV. Payment drop box is located beside the office entrance door, area is lit at night. No cash payments should be placed in the drop box. If service is scheduled to be terminated or already terminated, you must allow proper payment posting time for services to resume.

Thanks for your suggestions!

Mathias Recycling Date Changing in December

Posted November 3rd, 2015

As notified in the 2015 Residential Annual Letter and on-site at the Mathias Recycling Location for the past several months, Envirco will be changing the Mathias recycling date from the 4th Saturday to the 2nd Saturday of each month beginning on Saturday, December 12, 2015.  The final 4th Saturday recycling date will be Saturday, November 28, 2015.

This will help to avoid conflicts with the Christmas Holiday and Heritage Weekend.

As always, if inclement weather occurs, Envirco reserves the right to cancel recycling if the safety of our customers and our employees is a risk factor.