This document is now available via our website link:  Annual Letter.  Those customers who chose to receive Email Only statements may not have received an Annual Letter.  If those customers wish to have a hard copy of the letter, please contact our office for a copy.  The Annual Letter can also be printed from the link via our website.

The Annual Residential Letter is a requirement of the West Virginia Public Service Commission.

For the safety of our employees and the ones “taking out the trash”, please take the following precautions when disposing of sharp objects that have the potential to injure others:

• Medical needles should be placed and stored in a hard plastic container, such as an empty laundry detergent bottle with lid/cap securely closed.  Please place this container inside a heavy, corrugated cardboard box and use duct tape to close box before placing with solid waste for collection.  Labeling box as “Sharps Enclosed” also cautions our employees to handle with care.
• Check with your doctor or medical supplier about disposal through their procedures and/or providers.
• Broken glass of any shape, size and quantity must be placed in a heavy, corrugated box and securely duct taped shut.  Use of contact/shelving paper can aid in not only picking up broken glass but provides safer handling when placing in box for disposal.  Labeling box as “Broken Glass” also cautions our employees to handle with care.
• Sharp plastic packaging poses the potential of ripping your bags and of cutting our employees.  Please wrap sharp plastics with duct tape before placing in trash bags or place in cardboard box, shut securely, for disposal.

Using common sense in the disposal of sharps and the awareness of potential hazards to others will help keep everyone injury free.

To better ensure safety, place duct wrapped bulbs in a hard, plastic container or a heavy, corrugated cardboard box and securely tape shut.

In the event these features are temporarily unavailable, Envirco will make every effort to restore all functionality the next business day. Our customers are our lifeline. So, contact us if you experience any problems with our website and/or our online bill pay system, especially after a thunder and lightning storm.

What is E-Waste?  Televisions, computers or video display devices with a screen that is greater than four inches (4″) diagonally will no longer be disposed of in West Virginia landfills.

For additional information and resources:  www.state.wv.us/swmb/ewaste  or call 304-926-0448.

Customers may also choose to enroll in one reoccurring payment option, either eChecking or Credit/Debit card.  Simply click “Yes, Sign me up” on your Payment Confirmation page.  The choice is yours.

Customers should allow seven (7) business days when using the eCheck feature for their form of payment.

To enroll is simple:   just check the box to Save your payment information and then click “Yes, Sign me up” on your  Payment Confirmation page.  The choice is yours!

Reoccurring payments are processed on the 5th of each month.  

To unsubscribe, you must contact our office.

Please Note:  Customers have the option to choose one reoccurring payment feature:  either via eChecking or Credit/Debit card.

How does it work?  Simply sign up for each account with the same email address and the same password.  Our Online Bill Pay system will list all accounts under one login when logging in with that email address and password.  Then you can select which account you wish to view and/or pay.  If you have already created logins for each account, simply login and Change Email Address and Change Password to match the one login you wish to use.

Do you worry that mom or dad may forget to pay their bill?  Don’t want to write multiple checks?  This feature may be a valuable source to ease your mind and save you time.