WV PSC Fuel Surcharge Remains at 5.72% 1/1/20-6/30/20

Posted December 27th, 2019

The West Virginia Public Service Commission has reviewed the motor carrier fuel surcharge rates, Case No MC GO 56.4. The fuel surcharge will remain at 5.72%. This motor carrier fuel surcharge is in effect from January 1, 2020 through June 30, 2020 or until further Commission Order.
 
For further information regarding this WV PSC fuel surcharge order, visit http://www.psc.state.wv.us/

Reminder: Have Solid Waste Out for Collection by 6:00am!

Posted April 8th, 2019

Routes are continuously being evaluated for the best cost efficiency and collection times may vary.  Other reasons for time variations:  truck mechanical problems, maximum truck capacity, employee vacations/illnesses, substitute drivers, adverse weather or road conditions, etc.  Please remember all customers are to have their solid waste out for collection by 6:00am on their scheduled collection day.

Also, remember that bulky good collections must be scheduled at least five days in advance of your scheduled bulky good day.  This is necessary for route scheduling purposes and to ensure proper truck capacity will be available.  All information concerning bulky goods can be found in our Annual Residential Letter which can be downloaded and is printable from our homepage.

Envirco Joins Facebook!

Posted May 2nd, 2018

Envirco has joined the world of Facebook!  Envirco hopes this will help us quickly and conveniently reach more customers .

Like our page and share with your friends!  Keep an eye out for posts regarding any news or communications.

Online Bill Pay Should Be More User Friendly

Posted April 20th, 2018

Due to recent software upgrades, customers who use Online Bill Pay should see and experience more user friendly tasks.  The biggest item being the ability to see Autopay Information and better ease in updating your chosen form of auto payment.

As always, let us know your feedback and especially let us know if you experience any problems so we can troubleshoot and quickly resolve any issues.

ATTENTION: CAUTION when making changes on Bill Pay Feature *please read*

Posted March 14th, 2018

Due to the ever changing technology world, our software provider has discovered there are a few issues when making any changes to your account through WebPak (Bill Pay Feature).  Envirco is advising customers who make any changes to their account to make sure you are making these changes on a computer, NOT a cell phone.  Also, make sure you are using an updated web browser.  Google Chrome is NOT recommended at this time to make changes.

Customers who do make changes:  Please call the office to make sure the changes you made were saved properly to your account.  And, as always recommended, it is advised that you monitor the payment method you have chosen.

These problems are currently being troubleshooted and will not be totally resolved until a software update is provided and installed.

Envirco apologizes for this glitch and inconvenience.  If you have further questions, please contact our office.  We appreciate your understanding while we work through this issue!