Online Bill Pay Should Be More User Friendly

Posted April 20th, 2018

Due to recent software upgrades, customers who use Online Bill Pay should see and experience more user friendly tasks.  The biggest item being the ability to see Autopay Information and better ease in updating your chosen form of auto payment.

As always, let us know your feedback and especially let us know if you experience any problems so we can troubleshoot and quickly resolve any issues.

Road Closures Due to Flooding – Unable to Service

Posted April 16th, 2018

Envirco attempted to service the following roads on Monday, April 16, 2018 but we were unable to service due to road closures caused by flooding:

  • River Road
  • Rig Road

There may have been other roads that were unable to be serviced due to flooding.  These effected customers will need to hold their solid waste until next Monday.  We apologize for the inconvenience.  We pray for all those effected by the recent flooding and storm damage this weather system caused!

We appreciate your patience as we deal with Mother Nature once again.  Please stay safe!  Turn around, don’t drown!

Coming Soon: Official Envirco Facebook Page

Posted April 3rd, 2018

Recently, it came to our attention that an Envirco Inc Facebook page was created several years ago, which Envirco did not create.  Envirco Inc has gone through the proper steps with Facebook to delete this location page.  Any posts and information on this falsely created page will be deleted.

Envirco is in the process of creating our official Facebook business page within the next month. This page will be monitored and managed with integrity.  Plans are to include posts such as news, route changes and holiday information, link to our website to pay bills, contact information, and community efforts dear to Envirco. When published, this page will be kept current and it will be searchable in the Facebook search bar.

Envirco will notify customers once our Facebook page is available to encourage “Likes” and “Shares”.  Envirco hopes this will be an effective tool for our valued customers.

ATTENTION: CAUTION when making changes on Bill Pay Feature *please read*

Posted March 14th, 2018

Due to the ever changing technology world, our software provider has discovered there are a few issues when making any changes to your account through WebPak (Bill Pay Feature).  Envirco is advising customers who make any changes to their account to make sure you are making these changes on a computer, NOT a cell phone.  Also, make sure you are using an updated web browser.  Google Chrome is NOT recommended at this time to make changes.

Customers who do make changes:  Please call the office to make sure the changes you made were saved properly to your account.  And, as always recommended, it is advised that you monitor the payment method you have chosen.

These problems are currently being troubleshooted and will not be totally resolved until a software update is provided and installed.

Envirco apologizes for this glitch and inconvenience.  If you have further questions, please contact our office.  We appreciate your understanding while we work through this issue!

WV PSC Fuel Surcharge Increasing to 4.91% 1/1/2018-6/30/2018

Posted December 27th, 2017

The West Virginia Public Service Commission has reviewed the motor carrier fuel surcharge rates, Case No MC GO 56.4. The fuel surcharge will increase slightly to 4.91% from 4.14%.  This motor carrier fuel surcharge is in effect from January 1, 2018 through June 30, 2018 or until further Commission Order.

For further information regarding this WV PSC fuel surcharge order, visit http://www.psc.state.wv.us/

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